PRIVACY POLICY
Introduction
- Whether you are one of our freemium users or one of our largest customers, we deeply value the trust you have placed in us using E Commerce Automations and want to say “thank you” for it.
- Our Terms of Service and Privacy Policy demonstrate both our commitment to maintaining your trust and our dedication to a product that always puts your privacy and data, and the privacy and data of its users, first.
- At E Commerce Automations, we work to offer the user the best possible experience through its products and services. In some cases, it is necessary to collect information to achieve this.
- Therefore, in compliance with applicable consumer protection and privacy laws, We informs users that it acts as the data controller and may collect, use, and securely store the personal information provided in connection with its services.
1.Collection of personal data and its treatment
The personal data that can be processed on the website is indicated below, as well as the legal basis that justifies such data processing.
- “Contact us” form. To manage form, data such as name and surname, email, telephone and the text of the message that is optional will be processed.
- Commercial communications. In order to manage any commercial communication related to eCommerce Automations.com services, your email will be processed, as well as any other personal data that is required to manage such communication.
- Customer and/or User Service through instant messaging. To manage any type of support in case of doubts regarding the services offered, data such as email will be processed, as well as any other information that you decide to communicate through the enabled chat.
2.Legal basis of the processing of your data
The legal basis that justifies the processing of the aforementioned data is:
- Consent of the interested party for the free trial request forms, to manage the applied applications, account setup or consultation requests, user service in the chat and the treatment of optional cookies accepted by the user.
- Compliance with legal obligations for fraud prevention, communication with public authorities and third party claims.
3.Preservation of your personal data
Personal Data is only kept for the time necessary for the purposes for which it was collected with your express consent, to meet your needs or to comply with legal obligations.
To determine how long Personal Data is retained, the following criteria are used:
Personal Data obtained when contacting ecommerce Automations in relation to a query or request: during the time necessary to resolve the query.
Personal Data obtained when giving consent to send communications or because it is necessary in compliance with regulations: until the end of the period for which it has been requested.
4.Recipients to whom your data is communicated
In some cases, only when necessary, ecommerce Automations will provide user data to third parties. However, the data will never be sold to third parties. The external service providers that ecommerce Automations has to provide auxiliary services for data processing may have access to these in accordance with the instructions indicated by us and with the sole purpose of correctly executing the contractual relationship that exists between ecommerce Automations and its suppliers/service providers.
To obtain information regarding the providers that access your personal data, you can send an email to info@ecommerceautomations.com
Ecommerce Automations seeks to ensure the security of personal data when it is sent outside of the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties have the obligation to guarantee that the information is treated in accordance with the regulations on data privacy.
In some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary to comply with such legal obligations will be disclosed.
5.Responsible for the accuracy and veracity of the data provided
The user is solely responsible for the veracity and correctness of the data included, exonerating ecommerce Automations from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user undertakes to provide complete and correct information in the registration or subscription form. We reserves the right to terminate the services contracted with the users, in the event that the data provided is false, incomplete, inaccurate or not updated.
ecommerce Automations is not responsible for the veracity of the information that is not of its own elaboration and for which another source is indicated, for which reason it does not assume any responsibility regarding hypothetical damages that could be caused by the use of said information.
Ecommerce Automations reserves the right to update, modify, or delete the information contained on its web pages and may limit or deny access to such information, without assuming liability.
6. Security measures applied to protect your personal data
EcommerceAutomations has adopted the legally required personal data protection security levels, and tries to install those other means and additional technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided to ecommerce Automations.
Ecommerce Automations is not responsible for hypothetical damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, due to causes beyond EcommerceAutomations.com control, delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as the damages that may be caused by third parties through illegitimate interference beyond our control. However, the user must be aware that Internet security measures are not impregnable.
7.Contact and modification of the privacy policy
This privacy policy can be modified. It is recommended to check it from time to time.
ecommerce Automations.com updates never stop, and neither do we!